When your order is ready to be shipped, you will receive a Shipment Confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been processed.* The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. Please give the tracking about 24 hours to become live.
You can also check the status of your order on our website. Go to order status page and enter the required information. You may also contact our Customer Service Representative via our contact us online form or by email us at firstname.lastname@example.org.
Make sure to include your Order Number and your Name when reaching out to our Customer Service Representative to help expedite the process.